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  • Accessibility of Your Netflix Service

    Accessibility of Your Netflix Service

    Feedback Form

  • This form is only for feedback related to the accessibility of your Netflix service. If you have technical issues using the Netflix service or a Netflix game, please go to the Netflix Help Center to troubleshoot or contact us.

    Please do not enter any of the following into this form:

    1. Any personal information or contact information.
    2. Feedback or issues that aren't related to accessibility.
    3. Anything you don’t want us to use freely (without restriction or obligation to compensate you).

  • Important: If you have comments or questions related to closed captioning quality or functionality on the Netflix service, please email them to captioninginquiries@netflix.com.

    • Complaints about captioning issues (e.g., changing color or size, typos, out of sync) must be sent by email.
    • Include the title of the TV show or movie, the season and episode in which the issue occurs (if applicable), a brief description of the issue, and an approximate time within the title when the issue occurs.

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  • Thank you! Your feedback submission has been received. Note: We're currently unable to respond to individual feedback.

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